X2 IT Technician (YES Programme ) 12 Months Contract
Listing reference: medip_000887
Listing status: Under Review
Apply by: 13 February 2024
Position summary
Industry: Pharmaceutical Sector
Job category: Helpdesk and Technical Support
Location: Cape Town
Contract: Fixed Term Contract
Remuneration: Stipend and Transport Allowance
EE position: Yes
Introduction
Introduction: Medipost Pharmacy is looking for a professional, disciplined and self-driven individual to join their dynamic IT Team in a capacity of an IT Technician. The successful individual will be placed in Western Cape.
Job description
Description:
Primary Purpose of the Job
Technician is responsible for monitoring, maintaining and upgrading the computer systems and networks.
Their day-to-day responsibilities will include installing and configuring computer systems, diagnosing hardware and software faults and solving technical and application problems.
Duties
- Network Cabling (on new projects, moves and maintaining).
- DVR Maintenance (Assisting on connecting DVR to Switch).
- Fridge Monitor Maintenance – Assisting and monitoring devices.
- IT support Hardware, Software, Desktops & Telephones.
- Standby Support – One week a month on standby.
- Computer, Telephone and other devices moves.
- Formatting and setting up, loading software and operational programs of PC’s & Laptops.
- Technical assistance via VNC/Telephone.
- Assisting in keeping IT storeroom neat.
- Scanning in faulty or damage devices to be written off and be destroyed.
- Assisting in setting up Mitel phones for new users.
- Working through tickets that is logged.
- Close tickets with full details.
- Logging of tickets to COPFIN for faulty Kyocera printers.
- Completing task in expected time frames and accuracy.
- Working overtime when needed.
- Mapping operational drives (except HR).
- Loading of config file.
- Loading and updating antivirus on systems.
- Assist in asset tracking.
- Assisting in moving cabinets and switches.
- Reporting any network errors and problems to Network specialist.
- Report any errors or problems that influence incompletion of duties.
- Assisting in annual / monthly stock take.
- Assist in Technical Helpdesk when required.
Adhoc
Perform any adhoc duties that may be required by the department or Business.
Required Experience
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Expert knowledge in how operating systems and software works.
- Network and troubleshooting
- Computer literacy.
- Microsoft office and Windows
Role Requirement
- IT knowledge / troubleshooting and support.
- Overtime when required.
Minimum requirements
Qualifications
- MINIMUM:
- Grade 12
- CompTIA A , CompTIA Net certification or other related IT professional certification
- IDEAL:
- Valid driver’s license
- Degree/diploma in IT
EXPERIENCE- No Experiance
- knowledge in how operating systems and software works.
- Computer literacy
- Microsoft office and Windows
- Excel and Word
TRAINING REQUIRED- Medipost App
SKILLS REQUIRED- Excellent problem-solving skills.
- The capacity to work well within a team.
- Attention to detail.
- Logical thinking.
- Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
- The ability to prioritise your workload.
- The capacity to clearly explain a technical problem to a customer/colleague.
- Outstanding listening and questioning skills.
- Adaptability
- Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation
Specific Requirements/Other important information- Ability to prioritise large work load
- Ability to maintain policy guideline with in pressured situations
- Ability to act independently
- Ability to accept and take charge of projects allocated on short notice
- Willingness to work overtime during high pressure periods
“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions” Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace”
Closing Statement:
“We are committed to building a team that represents a variety of backgrounds, prospectives and skills, the more inclusive we are the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful”
“MediPost Holdings does not charge any fees at any stage of the recruitment process. Applicants are advised to be vigilant against fraudulent recruitment activities. Under no circumstances should any payment be made to secure a job offer with Medipost”